Return & Refund Policy

At Worthly Picks, customer satisfaction is important to us. Please read our policy carefully before placing an order.

Returns

Due to the nature of our products and logistics process, we do not accept returns for:

• Change of mind

• Incorrect product selection by the customer

• Refusal to accept the order at the time of delivery

• Minor variations in color, packaging, or appearance

Damaged, Defective, or Wrong Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

• Order ID

• Clear photos/videos of the product

• Photos of the package received

After verification, we will provide a replacement or suitable resolution.

Refunds

Refunds are only processed in the following cases:

• Product received is damaged or defective and a replacement is unavailable

• Wrong item delivered and replacement is unavailable

Approved refunds will be processed to the original payment method within 5–7 business days.

Cash on Delivery (COD)

Orders placed using Cash on Delivery cannot be cancelled once shipped. Refusal of COD orders may result in restrictions on future purchases.

Contact Us

For any return or refund-related queries, please contact our support team through the Contact Us page or our official support channels.